cart is empty issue

cart is empty issue and
unable to change the header color of cart page

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Hello,

Sorry for the inconvenience, could you please once make sure your WoodMart theme and Core plugin is updated to the latest version and then check back the issue again on your Site. The latest version of the Theme running is 7.1.4 and the Core version running is 1.0.36. If it is not updated then you can update the Theme and Core following the Documentation Guide: https://xtemos.com/docs-topic/update-the-theme/

If the issue still persists after updating the Theme and Core plugin, then could you please once try deactivating all the third party Plugins on your Site, remaining the Theme required ones activated. If the issue gets resolved, then reactivate them one by one to see which Plugin is causing the issue. If this doesn’t work for you then once also, try to activate the Parent Theme on your Site if you are using Child Theme on your Site.

If somehow the issue still persists, then please take complete Backup of your Site first, then provide us the WP-ADMIN Login details of your Site in the Private Content field along with the permission to completely debug your Site which includes deactivating all the third party Plugins and removal of on-Site Customization changes too, so that we can thoroughly check this issue on your Site and assist you accordingly.

Best Regards

i tried all of methods but the problem still persists

I await your response

Hello,

Sorry for a bit of delay in the response due to the weekend !

1- Sorry for the inconvenience but it is not a Theme end issue but specifically an issue of Elementor Pro latest update 3.12.0. They remove WooCommerce default minicart content. We think they will fix this issue soon.

So, you might need to contact the Elementor Pro support in this regard, they can guide you better regarding this. Till then you can deactivate the Pro plugin and the Shopping Cart content will appear fine by then.

2- The color for the Cart Page title bar has already been changed as we are seeing on your Site: https://snipboard.io/aNgG4w.jpg

Please check back your Site after completely clearing the browser and server cache.

Best Regards

[Author]

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