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Cart not functioning

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  • #392439

    ChiaraP
    Participant

    I’ve a problem on the cart widget. After I insert products, if I select button “View Cart” or button “Checkout” the system doesn’t go to the relative pages. Can y ou help me?

    #392451

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please try to recreate the functional Woocommerce pages in Woocommerce > Status > Tools, of the problem remains, deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG
    Switch to the paten theme and check the issue.

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

    #392611

    ChiaraP
    Participant

    Hello, I’ve resolved the problem with the woocommerce pages regeneration.
    I’ve another problems with the my-account menu.
    All the links in menu
    Bacheca
    Dettagli account
    Ordini
    etc.
    are not correct.
    How can resolve this problem?
    Thank you very much

    #392637

    Hello,

    Please try to save the Permalinks in the Dashboard > Settings > Permalink.

    If you have any questions please feel free to contact us.

    Best Regards

    #392667

    ChiaraP
    Participant

    I’ve saved permalinks but the problem remain.
    The problem is that My Account point to followinf link:
    https://capriottireligious.it/shop/
    and not
    https://capriottireligious.it/my-account/

    The others link also have the same problem, for example:
    Orders point to the url https://capriottireligious.it/shop/orders/ and not to the url
    https://capriottireligious.it/my-account/orders/

    How can I resolve this problem?
    Thank you very much for your support
    Chiara

    #392670

    ChiaraP
    Participant

    I’ve resolved on woocommerce-settings-advanced
    thank you

    #392685

    You are welcome! We are here to help.

    Wish you a wonderful day!

Viewing 7 posts - 1 through 7 (of 7 total)

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