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Cart page does not update items when needed.

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #336595

    lamorim1904
    Participant

    Hi,

    when a customer adds an item to the cart and tries to change the quantity of that item, he can’t. for example; you add 4 items and want to change to 3, when you decrease and update, it goes back to 4

    Thanks

    #336596

    lamorim1904
    Participant

    please watch the video, the problem is bigger than just updating items, it’s buggy, several customers complaining

    #336628

    Hello,

    Could you please check how it works with the default wordpress theme just to check whether the issue is with the theme or not.

    Because the cart is in the woocommerce functionality and our theme doesn’t influence.

    Best Regards

    #336725

    lamorim1904
    Participant

    The problem is occurring with other theme too. But it started to happen after the theme update. Even though it’s not necessarily a problem with the template, can you give me any suggestions for solving them? The only option I have at hand is the backup from 1 week ago and I wouldn’t want to use it

    #336730

    lamorim1904
    Participant

    I managed to solve this by installing a third-party plugin. I really didn’t know the origin of this problem, very strange.

    The important thing is that it did, I think!

    Thanks.

    #336836

    Hello,

    We are Glad that your issue has been Resolved.

    Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

    Have a wonderful day.

    Topic Closed.
    Best Regards.

Viewing 6 posts - 1 through 6 (of 6 total)