Cart page update cart button bug with pixel your site pro
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We discovered an issue with your Woodmart theme and Pixel your site pro plugin.
If pixel your site pro plugin is activated and if the user changes cart items qty on the cart page, qty will not always update.
Sometimes it does and sometimes it doesn’t. If we disable pixel your site pro, everything works normally. It’s not the plugin issue because if we enable twenty twenty-one themes, everything works normally.
Can you please provide us a fix or fix a theme and update it?
Hello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it? Leave the Pixel plugin only and all plugins that come with our theme. Also, allow us to switch between themes to see the difference.
Thank you in advance
I tested as we arranged and the problem was still there. I needed a couple of times to replicate the problem ( I think this is because everything was more lightweight because of fewer plugins), but the problem was still there.
We tried to change the quantity on the cart page more than 10 times. And it always works well for us you can see all requests are successfully completed on the screenshot https://gyazo.com/f27114a6efed78d52380ded5ae6af660
We don’t know what should we do to see the problem on your website.
We still see the problem using multiple device to try. it is easy to observe. or you can look at the video we attached.
Yes, but as you can see on our video we can’t reproduce it. Please, send us a direct link to the product that you are using for the test.
Please see private content.
Hello,
Sorry, but we still can’t reproduce the problem. We still see it working correctly. Here is a video https://gyazo.com/711a1a79bfc49388967cc4a9d6730642
Kind Regards
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