cart popup

Hello,
after import a new design from your import selections, I am trying to add to cart an item. after adding item to cart, the cart opened but it’s not looks so good.
something is not right.
I clean cache and did evrything I can think of.
any idea what’s the issue?

Hello,

Please deactivate all the plugins except these ones:

Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG
Switch to the parent theme and check how it works.

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

Best Regards

Hello,
I still have this issue after doing everything you asked.
Please try to login to my backend to check that issue.

thanks.

Hello,

Please check the access, I cannot log in.

Best Regards

the access is right, try to login few times… if you see this message: Error: Cookies are blocked or not supported by your browser. You must enable cookies to use WordPress.

try to login again. the access is working.

I update the access url

Hello,

Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

Please, confirm the permission for plugins deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards

Hello,

yes, You can deactivate anything you want.

thanks.

Hello,

Now it works: https://gyazo.com/25aec57e1e72ad923a6f0600b5e8d361

Best Regards

Thanks!
can you explain what was the issue and how did you solved it?
just by checking the box for the ajax?

thanks.

Hello,

You did not enable AJAX cart in the Woocommerce settings.

If you have any questions please feel free to contact us.

Best Regards

[Author]

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