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CART PROBLEM

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  • #190683

    tiendaspy
    Participant

    Hi,

    we having right now 2 error on the website
    the first one is on this elements :

    class=”cart-widget-side woodmart-cart-opened”
    class=”remove remove_from_cart_button”

    the cart widget doesn’t delete product

    and my second error is on the the product page the button “add to cart” do a kind of infinite loading for add the product

    Can you help me to fix it ?

    Regards

    we try to desactivated few plugin and nothing change

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    #190690

    tiendaspy
    Participant

    we desactivated all the pluging and clear our function.php in the child theme
    and we don’t have js additionnal on our site

    the console say that the problem came from :
    /wp-content/themes/woodmart/js/functions.min.js?ver=4.6.0

    #190704

    tiendaspy
    Participant

    Hi,

    https://prnt.sc/s7mpqa

    we find a issue, but we don’t understand why this button wasn’t activated before and the website was working well

    #190720

    Hello,

    Please provide the site admin access to the private area

    Best Regards

    #190976

    tiendaspy
    Participant

    Hi,

    thanks for your help

    #191160

    Hello,

    Now we cannot catch the error make the settings as they were so that we could see.

    Best Regards

    #191276

    tiendaspy
    Participant

    Hi,

    I can’t disable the setting and just wait for your answer, the customer will not have the possibility to buy during this period…

    for generate the error can you go on this setting of woocommerce :

    https://prnt.sc/s8nn0g

    and deselect the setting

    Regards

    #191455

    Hello,

    We have detected the problem with the theme after the recent WP Bakery page builder update. We shall fix it in the nearest update. Meanwhile, you can disable the AJAX add to cart in the Theme Settings > Product Page.

    Best Regards

    #191568

    tiendaspy
    Participant

    Hello,

    Great new ! thanks for your answer

    #191581

    If you have any questions please feel free to contact us.

    Best Regards

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