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cart problem

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  • #265301

    felinecrisis
    Participant

    When you go to the simple product page and clic on add to cart, open the side cart slider.

    But the slider show empty, whte page, nothing inside.

    But you can see that the items on the cart increase.

    At the single product page, you a unable to clic on the cart button, you must go out from the single product page to clic to the cart button.

    How can fix it?

    #265408

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    if the problem remains, even after the plugins deactivated, please, provide your site admin access to the private area.

    Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

    Best Regards

Viewing 2 posts - 1 through 2 (of 2 total)