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CART TOTAL

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  • #587136

    leshimedia
    Participant

    Hello, I am having an issue with the WooCommerce shopping cart.

    The cart total element does not appear on the published page.

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    #587392

    leshimedia
    Participant

    Hello, I would like to inform you that I managed to resolve my issue! The Elementor Pro plugin was causing a conflict with WooCommerce, which resulted in both the cart total and the completed orders being hidden. I removed the plugin and am currently using its free version.

    I am leaving this note here so that others with the same problem can resolve it as well.

    #587411

    Hung Pham
    Keymaster

    Hi leshimedia,

    Thanks for reaching to us.

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

    Regards,

    #588500

    leshimedia
    Participant

    I would like to share the solution I found for the mentioned problem:

    The error was preventing the cart total element from being visible and the “order-received” process from being completed. When seeking assistance from Elementor Pro support, I was informed that the problem was related to the Woodmart theme.

    After some research, I found that Elementor Pro activates the WooCommerce option in the site settings. In these settings, it is possible that Elementor Pro uses the default WooCommerce settings, which may not be compatible with the Woodmart theme settings.

    How did I resolve the problem?
    To resolve the issue, it was necessary to change the checkout summary page to “checkout” (it was previously set to “shopping cart”). This change fixed the problem, and everything returned to functioning correctly.

    I would appreciate it if you could include a more solid solution in a future patch and/or update, if possible.

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    #588611

    Hung Pham
    Keymaster

    Hi leshimedia,

    Thanks for sharing your solutions.

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

    Regards,

Viewing 5 posts - 1 through 5 (of 5 total)