Cartflows Not Working

Hi, I enabled checkout with cartflows but it won’t edit it via Elementor, the plugin support said that it is a theme issue, so could you help me with that?

The issue is:

‘the_content’ function is missing when trying to edit the checkout page with Elementor.

Thanks

Hello,

Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

Regards

Hi, yes, it’s working with other themes.

Cartflows support noticed that and told me to tell you.

Thanks

In this case, please, switch to the default theme and send us an instruction on how to reproduce the issue so we can test with both themes.

I’ve activated the default theme and cartflows checkout is working fine.

#1. Activate woodmart theme

#2. Go to Cartflows / Store Checkout / View Step (Checkout)

It will show you that error 🙂

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You need to disable our theme’s custom checkout layout in Dashboard -> WoodMart -> Layouts.

Kind Regards

Thank you very much sir 🙂

That was so simple and obvious, but I didn’t get it

Thanks again

We are always happy to help. Feel free to contact us if you have any further questions.

But, now there’s another issue.

When the theme is active the checkout is not displaying in two columns and it’s not showing the product in the checkout. But when I deactivate the theme, everything is working properly.

Could you also fix that?

Thanks

Could you help me with this one, and there will be no more requests from me? 🙂

Thanks

Could you please send us a screenshot and write a step-by-step instructions on how to reproduce this issue?

I’ve uploaded two screenshots and deactivated the theme again.

#1. Go to the Cartflows checkout page when inactive (it’s working fine)

#2. Activate theme and go to the Cartflows checkout page (it’s distorted – not in two columns and can’t see the product)

Thanks:)

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Try to add the following code snippet to the Custom CSS area in Theme Settings to fix this issue.

@media (min-width: 768px) {
	body .wcf-embed-checkout-form.wcf-embed-checkout-form-modern-checkout .wcf-customer-info-main-wrapper {
		width: 60%;
	}
	
	body .wcf-embed-checkout-form.wcf-embed-checkout-form-modern-checkout .woocommerce-checkout {
		flex-wrap: nowrap;
		gap: 0;
	}
}

Hi, the checkout is in two rows, but still don’t see the product.

Please, disable all plugins that are not related to our theme temporarily and send us your FTP access.

Hi, I disabled woodmart core plugin, not sure for the rest which ones go with woodmart.

Thanks:)

Have you succeed? 🙂

Hello?

It’s kinda urgent, can you fix that?

Hello,

To fix this issue you need to disable these custom options in our theme https://prnt.sc/_6TqJ0pXQPTH

Kind Regards

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