Home Forums WoodMart support forum Cash on delivery bug

Cash on delivery bug

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #631981

    chatzikamaris
    Participant

    I used the WooCommerce Smart COD PRO pluggin to add extra fee for COD and while it work, if I select COD(Αντικαταβολή-check pic1a) and right after that I select the first shipping method which is local pickup (Παραλαβή από το κατάστημα) the extra fee stays and is added to total amount. I believe it has something to do with the theme. Keep in mind that the site is live.
    Thank you.

    Attachments:
    You must be logged in to view attached files.
    #631986

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for contacting our support center.

    To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.

    Regards

    #632117

    chatzikamaris
    Participant

    Hello again,
    But how can I do so the site is live… Could you suggest a tested pluggin that actually do the job and is compatible with the theme so I can test it?

    #632126

    Artem Temos
    Keymaster

    In this case, you need to create a staging development copy of your website. There, you will be able to do such kind of experiments without any harm to your production website.

    Kind Regards

    #632310

    chatzikamaris
    Participant

    I switched theme and it did the same.

    #632330

    Artem Temos
    Keymaster

    If the problem is the same with other themes then it is not caused by WoodMart. Most likely, it is caused by the plugin itself and you need to contact its developers for help.

Viewing 6 posts - 1 through 6 (of 6 total)