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Catalog page reload – infinite scroll

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  • #594348

    edgarskairans
    Participant

    Hello,

    On a catalog page, if I scroll down (the URL changes to /page/2), and then I refresh the page (the URL remains the same), the top products disappear, and only the lower ones (from the second page) remain.

    Please advise on how to fix the bug?

    (check photo – from demo)
    https://woodmart.xtemos.com/shop/?opt=infinit_scrolling

    Thanks
    Best Regards.

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    #594352

    edgarskairans
    Participant

    1 photo

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    #594683

    Hung Pham
    Keymaster

    Hi edgarskairans,

    Thanks for reaching to us.

    Yes, it works correctly. When you refresh the page, the url still the same so it shows display products on the reflect page only.

    Kind Regards,

    #594752

    edgarskairans
    Participant

    Hi,

    This issue arises with ‘infinite scroll’ enabled. It’s very difficult for users to notice. If a user reloads the page on the 5th page, they will think that there are only products on pages 5 and below.

    They cannot return to the first page unless they manually delete part of the URL (which almost no one does) or click in the menu (which is also rarely done since they are already on the page).

    Another problem c when a link is copied. For example, a client viewed all 100 products, and their URL might be something like page/7/. However, if they open the link later or another person does, they will only see 10-20 products that are on the 7th page, and all other products won’t be visible.

    Thanks
    Best Regards.

    #595082

    Hung Pham
    Keymaster

    Hi edgarskairans,

    Navigate to Theme Settings > Product archive > Products grid and disable the Keep the page number in the URL option: https://take.ms/YOyRR. Clear the cache and check how it works.

    Kind Regards

    #595135

    edgarskairans
    Participant

    Hi

    Thank you, that helped.

    I have another question: how can I change the text ‘You may also like…’ on the product page and ensure that it can be modified later using WPML? Thanks in advance.

    Thanks
    Best Regards.

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    #595340

    Hung Pham
    Keymaster

    Hi edgarskairans,

    Please refer to this article to change source strings of theme https://wpml.org/documentation/getting-started-guide/string-translation/how-to-change-the-source-language-of-strings/

    Regards,

Viewing 7 posts - 1 through 7 (of 7 total)