Categories Drop Down Menu Width & Justification Issue

I’ve only had this theme for a few hours and I can’t get past the header. When I went in to customize the header in the theme’s header builder to add my logo, suddenly the whole categories menu and search were all gone. I don’t know where that prebuilt menu (that was supposed to be categories) went. After about another hour, I managed to rebuild it. However I’m going insane trying to figure out why the categories drop down menu widget is wider than the menu itself and the categories within it (from the categories menu) aren’t justified left as in the demo. I’ve been searching for hours to find the setting to correct this simple thing… and nothing. I thought I was a knowledgeable user. Can you please help me get this menu working at the right width and justification? Thank you.

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Hi pirate727,

Thanks for reaching to us.

To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

Kind Regards,

Thank you. I’ve included the login information in extra info.
New note: I’ve noticed that any *new* categories I add are left justified. See “glass hangings” in the dropdown. now.
Thank you for taking a look at this.

Hi pirate727,

Thanks for your patience.

I cannot access your provided link, seems it blocked IPs or Countries, I am come from Viet Nam. https://ibb.co/5x6T6rXc

Best Regards,

I apologize. The URL in the information I provided was wrong. I’ve put the correct information in the private notes.

Hi pirate727,

Thanks for new link.

The categories menu looks great on my end, can you please double check? https://ibb.co/HTjDYCM9

Best Regards,

That’s strange. Maybe this is browser specific? I’m using Safari. Again, doesn’t make sense since all of the other menus seem to be rendering correctly. If you don’t have any suggestions, I’ll just move forward with replacing those stock categories with our own, which seem to be justifying correctly. Thanks for your quick response.

Hi pirate727,

It worked on my end on all browsers https://ibb.co/N6yQDWwv I kindly recommend you to purge the cache of CDN, disable it temporarily and double check the issue after made the changes.

Best Regards,

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