Hello,
It seems that there is a Custom Layout enabled on your Site for the Archive page.
Please go to the Dashboard > Layouts > Products archive > check if there is any Custom Layout enabled. If yes, then disable that Layout and then these Categories will get hidden from your Site.
If you’re unable to do it yourself, then please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.
Best Regards