Category 404

Hi, could you tell me why i can’t see the products and get an error?

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Hi banane,

Thanks for reaching to us and take our apologies for the long delay in answering.

To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

Regards,

Thank you.

Hi banane,

Would you mind if I deactivate extra plugins for testing? Please confirm me back.

Regards,

Yes, you can do that. Please reactivate it afterwards. It directly links to URL.de/CategoryName.

If there is a page with the URL, logically you get a result. But shouldn’t it directly go to a category page?

Hi banane,

I can’t access your site https://prnt.sc/vpnkr18lkeP9

Please check again.

Regards,

Please try again

Hi banane,

It still doesn’t work https://prnt.sc/2GTQDqfNcKXz

Please contact hosting provider, they can give more details on this issue.

Regards,

Hi, still need help. Cant solve the problem.

Hi banane,

To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.

Regards

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