Category banner and Category menu alignment

I updated Woodmart 6.4 and I have a new problem.

After the last update to Woodmart 6.4, the banner (HTML block) for the category and the sidebar menu is misaligned.

Before the update the situation was like the first image in attach, then after the update, the situation is like the second image.

How can fix it and back to the previous layout?
Thanks for your support

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Hello,

Please deactivate all the plugins except these ones:

Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

Best Regards

Done, but the problem is still there.

Could you check, now all the plugins are deactivated?

How can I fix it?

Thanks for your kind support
Andrea

Hello,

This screen Correct-layout shows the page title.

This screen’s wrong layout shows the banner inserted into the product category description.

Please check your category.

Best Regards

No, you’re wrong sorry.

The banner in the two images is the banner inserted into the product category description, and the page has the title HIDE.

In the past, you fixed this problem, but I don’t know how. Probably now with the new version of your theme, you changed something and the banner doesn’t show like the Correct-layout.

So, as you can see, I need that the banner inserted into the product category description is like the Correct-layout (and it was before the update) and the left menu goes down the banner as you can see in the Correct-layout.

How can I fix it?

Thanks for your kind support
Andrea

Hello,

Please remind us how it should be so that we could check if the previous solution can be used to solve that.

Best Regards

What does it mean “remind us how it should be”.

What I need is that the “banner inserted into the product category description” is like the image attached and the sidebar in the same way as this image.

Please give me a solution to fix this.

Best regards
Andrea

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Hello,

Did you try to follow the suggestion provided in this thread: https://xtemos.com/forums/topic/category-banner-and-category-menu-alignment/

Best Regards

Hello Elise,

I tried, but if I move the code as suggested the banner goes down the product gallery and not on the top.
Plus that suggestion was for an old woocommerce version, now the code is different and unfortunately, I’m not a developer.

I found a code into Woodmart Child > functions.php that talks about “Move Description Shop to Title banner”, but I can’t understand it.

So could you help me and find how I can fix it.

Thanks for your kind support

Hello,

I have checked with our development department and I have got confirmed, that the product category description is always displayed in the page content and never is displayed below the header.

If you have any questions please feel free to contact us.

Best Regards

Hello Elise,

I know that the product category description is always displayed in the page content and never is displayed below the header, and you can see the header is hidden.

What I need is that the product category description be large as the container and the side menu goes down like the image attached.

Before your last theme realise was like I need, but after the update to Woodmart 6.4 is back to the original position and I don’t know how to fix this.

If I tried to set the product category description stretch row and content, but the sidebar menu disappear under the product category description like my image attached.

How can fix this?

Thank for your kind support
Andrea

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if you need to check

Hello,

Sorry for the delay.

The customization provided earlier is in your child theme, please activate the child theme to put it in force.

Best Regards

Done, I didn’t know that the child theme was deactivated, probably when I updated the theme it deactivated.

Now everything works fine!

Thank you for your amazing support

Andrea

You are welcome! We are here to help.

Wish you a wonderful day!

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