Category description display

Category description display

I have a problem with category descriptions. I set them up in the appropriate section so that they appear at the bottom of the page, but they don’t show up, there is just a big blank white space.

https://www.worksecure.it/newtheme/categoria-prodotto/abbigliamento-da-lavoro-antinfortunistica/

While the brands display appears with the filters on the right

https://www.worksecure.it/newtheme/brand/payper-abbigliamento-da-lavoro-scarpe-antinfortunistiche/

Hi mki,

Thanks for reaching to us and appreciate your patience.

Would you mind if I deactivate extra plugins for testing? Please confirm me back.

Regards,

Go ahead and do whatever needs to be done, the site is still staging.
I also have a problem with megamenu. I did everything as described in the tutorial video on Youtube, but it doesn’t work despite the fact that under “abbigliamento” there is correctly entered html block. Could you check that as well? Thanks

Hi mki,

1. I see you did not add description to category. I tried and it is showing under products grid. Please double check.

https://ibb.co/3fSgbws

2. You are using extra plugin for Brands, so you need to contact their plugin support for more details.

3. Regarding big gap, you need to enable the Scroll for your dropdowns via Appearance > Menus > for each menu item that has a big dropdown, enable the Scroll.

https://take.ms/1r39u

https://take.ms/Z4u1b

If you’d like to contact us, we are here for whatever questions you may have.

Regards,

So with the new theme I lost all the category descriptions I had with the old one? I have to redo everything…

Before:

https://www.worksecure.it/categoria-prodotto/abbigliamento-da-lavoro-antinfortunistica/

Now:

http://www.worksecure.it/newtheme/categoria-prodotto/abbigliamento-da-lavoro-antinfortunistica/

https://www.worksecure.it/category-description.mp4

Then the mega menu doesn’t work, as you can see from the video, and the white space at the bottom of the page remains even with the setting you show me in the answer

https://www.worksecure.it/menu-error-and-big-white-bottom-space.mp4

Hi mki,

When I turn off menu, it worked https://ibb.co/VQmhTQT

I also see you are using outdated WoodMart theme and WoodMart Core plugin, please create a dev site and update theme and core plugins to the latest version and let me know if it helps.

Regards,

I created a mega menu with html blocks, but it doesn’t work, it shows a different dropdown than the one I created.

And then there is always the problem of the big white space at the bottom of the page

Check out this video

https://www.worksecure.it/menu-error-and-big-white-bottom-space.mp4

Hi mki,

I see you are using outdated WoodMart theme and WoodMart Core plugin, please create a dev site and update theme and core plugins to the latest version and let me know if it helps.

Regards,

I updated the whole system, but the menu doesn’t work that way either

Hi mki,

Thanks for your patience.

I’ve fixed your issue. Please check your site again.

Best Regards,

Are you kidding me…? The menu with htnl block doesn’t work.
Please watch the video, I definitely need to fix it and do the other menus with the same technique as well.

http://www.worksecure.it/newtheme/html-block-menu-doesn-t-work.mp4

I solved the problem myself

Hi mki,

Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

Regards,

[Author]

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