Category displayed even if it is empty

Hi, I have a category that contains a single product which is hidden (img3).
The category is displayed with 0 products (img2) even if the settings say no (img1).
Thank

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Hello,

Sorry, I did not understand the language in the screenshots, so please share the WP admin login details of your site and explain your issue for better understanding.

Best Regards.

In the theme options, the item “Hide empty categories” is selected (image img1.jpg).

As you can see from the image img2.jpg the category has 0 products but is still displayed.

Probably because the category “Confezione regalo” has only one article that has the hidden attribute set (image img3.jpg)

Thanks

Hello,

Please deactivate all the third party plugins and tell me then we will troubleshoot with the theme plugins.

Best Regards

I have disabled all third party plugins, but the problem persists. Tell me as soon as you’ve checked that I reactivate them.

Thanks

Hello,

Please try excluding the empty categories from the page title.

Screenshot: https://gyazo.com/9f71a4a5227eb3a3823714e0a2e53b96

Best Regards

That item is already selected.

I am attaching photos.

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Hello,

Your issue has been Resolved. Please clear cache and check back.

Best Regards

Now everything is OK. is it possible to know what was the cause?

Thank you

Hello,

I have excluded the categories from the shop page title and the issue was fixed.

Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

Have a wonderful day.

Topic Closed.
Best Regards.

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