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Category icon is not visible in woocommerce placeholder

Viewing 8 posts - 1 through 8 (of 8 total)
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    Posts
  • #376582

    margiteerma
    Participant

    Hello!

    I added subcategory icon/picture to subcategories, but picture is not visible in category page. Only woocommerce placeholder is visible when I havenĀ“t added the picture and if I added the picture then it is not visible.

    By the way, Woodmart is a great theme and I really like it.

    Regards,
    Margit

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    #376653

    Hello,

    Please provide a user ID with admin rights so that we could check and suggest.

    Best Regards

    #376695

    margiteerma
    Participant

    Hi, added to private information.

    #376901

    Hello,

    Please upload the images to the featured images of each product category: https://gyazo.com/75d416e866c1527ce18c4abaf8bd1921

    If you have any questions please feel free to contact us.

    Best Regards

    #377073

    margiteerma
    Participant

    Hello,

    Thank you for the answer, but it is not an answer for my question.

    I know how and where I must to upload product category images, but the problem is – these product category images are still not visible in category page.
    Attcahed image.

    Regards
    Margit

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    #377254

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG
    Switch to the parent theme and check.

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

    #379077

    margiteerma
    Participant

    Thank you very much for the help!

    #379200

    Hello,

    Have you solved the issue? Have you detected the reason for the problem?

    Best Regards

Viewing 8 posts - 1 through 8 (of 8 total)