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Category icons are not displayed

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  • #613599

    sadovit.help
    Participant

    Congratulations, please help to solve the glitch:
    * When you open categories in the side menu on a mobile phone and scroll down the list of categories, half of the category icons are not displayed. Please tell me what this could be connected with?

    1) https://imgur.com/PXu71wl
    2) https://imgur.com/wJbA0bV

    #613791

    Hello,

    Please navigate to Products > Categories > Edit Category > Upload the image for Header Menu and check again:
    https://prnt.sc/pYs_8tfu3f6z

    Best Regards

    #613850

    sadovit.help
    Participant

    Good afternoon, thanks for the advice, but we already have icons in this section, we added them when adding categories)

    https://imgur.com/QdQ9zHq

    That is, the icons are added, but they are not loaded on the phone

    #613875

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know so I will check and give you a possible solution.

    Best Regards.

Viewing 4 posts - 1 through 4 (of 4 total)