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Category icons not showing

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  • May 27, 2019 at 5:40 am #125850

    hanif242
    Participant

    Sorry! i’ve another problem, Category icons not showing, it was ok before updating the theme. Please help me with this

    Thanks

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    May 27, 2019 at 9:31 am #125904

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area

    Best Regards

    May 27, 2019 at 10:08 am #125907

    hanif242
    Participant

    Leaved the all default plugin and switch the main theme the problem is still there. Also after switching the main theme the product options not working again 🙁

    May 27, 2019 at 11:53 am #125922

    Elise Noromit
    Member

    Hello,

    Please have a look at the screen: https://gyazo.com/3025f6bac551549e245b14b2547cb699

    All the requests generate 403 error, this error is caused by the server. Contact your host provider support

    Best Regards

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Viewing 4 posts - 1 through 4 (of 4 total)