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Category image can not show using WPML in mobile view .

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  • #232621

    syfsolution
    Participant

    Dear WM Team,

    When switching to a secondary language, the product catalog can not show its image on the index.
    test device: iPhone and some android phone, the computer page view is OK everywhere.

    Nick

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    #232771

    Hello,

    You need WPML Media extension in order to get the option to change the image in the translation. You will get this option with this extension: https://prnt.sc/uy249y

    Best Regards

    #233014

    syfsolution
    Participant

    Dear WM team,

    I deployed this plugin(WPML media translation) but unfortunately, it does not help.(The woodmart category still show nothing when using a mobile phone in a secondary language option, sometimes it shows 1-2 image, but when you scroll the image just disappeared)
    As chrome inspected, the image has been downloaded but it does not show correctly by HTML code.

    and today I encountered another problem using the “ajax grid tab for product” block
    1- The UNtranslated product could not show in the ajax grid(I have contacted with WPML support and every setting has put in the right place), however on the shop page all product show correctly.

    2- The tab name on this ajax block can not be translated and it has not included in the translation list.
    (You can try by switch the languages)
    Best
    Nick

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    #233160

    Hello,

    Please provide the updated credentials.

    Best Regards

    #233228

    syfsolution
    Participant

    Updated credential

    #233270

    Hello,

    As for the images, please deactivate WP Rocket plugin and check again.

    As for the products that are not shown, please make the translation of all the products, attributes, categories.

    Tabs are translated as any other content on the page: you need to enter the translation, enter the tabs, and replace the titles.

    Bst Regards

    #233283

    syfsolution
    Participant

    Thank you very much, the problem has been eliminated

    #233317

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

Viewing 8 posts - 1 through 8 (of 8 total)

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