Category images and Checkout page is not loading

Hello Team,
https://lextec.com
this is our website, I have noticed Category images and checkout page not loading, it’s just a rotating gif image
can you please check,
Thank you
Kundan

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Hello,

Thank you very much for choosing our theme and for contacting us.

Please deactivate all the plugins except these ones:

Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards

Hello,

Have you solved the issue?

Best Regards

Hello Team,
Just now I have deactivated all the plugins except these

WooCommerce Purolator V2 Modified
WooCommerce Shipment Tracking Pro
Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

Every 24hrs its generating malware,
I need to replace index.php to the server then its work next 24hrs

Thank you
Kundan

Hello,

Please leave these plugins only:

Slider Revolution
WPBakery Page Builder
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG
Switch to the parent theme if you use the child one.

Then check how it works.

Best Regards

Hello Team,
can you please look this, i am not able add any product on add to cart,
this button is not working, its just rotating
Thank you
kundan

Attachments:

You must be logged in to view attached files.

Hello,

Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

Please, confirm the permission for plugin deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards

[Author]

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