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Category menu – Cant’t create same menu items like default ones

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  • #433103

    supergap
    Participant

    Hi,
    I’m trying to add some menu items in your Category Menu. So I choose a new product category and I add it to the menu, It works, of course, but the new menu items is not the same. It’s missing the Custom Fields from theme (green arrow). So I loose a lot of feature.
    So how to create a new menu item like yours (yellow arrow).
    Thanks

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    #433261

    Hello,

    Sorry to say but your WoodMart Theme and WoodMart Core plugin isn’t updated to the latest version. The latest version of the Theme running is 7.0.4 and the Core version running is 1.0.35.

    Can you please once try to update your WoodMart theme and Core plugin to the latest version by following the given Theme’s Documentation link: https://xtemos.com/docs-topic/update-the-theme/ and then check back the issue again on your Site.

    If the issue still persists after updating the Theme and Core plugin, then could you please once try deactivating all the third party Plugins on your Site remaining the Theme required ones activated. If the issue gets resolved, then reactivate them one by one to see which Plugin is causing the issue.

    If somehow issue still persists, then please take complete Backup of your Site first, then provide us the permission to completely debug your Site which includes deactivating all the third party Plugins and removal of on-Site Customization changes too, so that we can thoroughly check this issue on your Site and assist you accordingly.

    Best Regards

    #433309

    supergap
    Participant

    Hi,
    I just update the theme (look at screenshot). Nothing changes.
    Please let me know how to solve this problem. I need to add more voices to the menu. thanks with custom fields

    #433359

    Hello,

    Sorry to say but right now as we are seeing the Menu Items of the Categories Menu on your Site are showing all options to use that appears by default: https://snipboard.io/5b8E2u.jpg

    Further, after adding Menu Items you first need to Save the Menu then you will get all the options related to it for the Sub-Items: https://snipboard.io/Zu0tN9.jpg

    Best Regards

    #433395

    supergap
    Participant

    Hi,
    yes you see all the menu voiced related to the demo content, so not generated by me but simply renamed.

    I understand the way to get Custom field. I’ve never supposed custom fields will come after saving. But it works and is ok!
    Thanks a lot.

    #433493

    Most Welcome !!!

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

Viewing 6 posts - 1 through 6 (of 6 total)

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