Category not updated.

Hello, trying to add product category thumbnail, but for some reason it wont let me do that

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Hello,

Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site, and then check the issue. I am sure your issue will be solved. Then activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

Otherwise, if the issue still exists, then keep the 3rd party plugins deactivated and share the WP login details, so I can check and give you a possible solution.

Best Regards,

hi, tried troubleshooting, disabled all 3d party plugins or scripts (except woocommerce and elementor), the problem remains.

Hello,

I have edited one of your site category and changed the thumbnail image and it is updated fine.

See Screenshot for clarification: https://postimg.cc/2VZrtTdX

Please check back your site and check the category, if you have any questions feel free to contact us.

Best Regards,

try uploading this particular picture, to this particular catgeory and you will see that it doesnt work:
category:
https://www.talisman4you.lt/wp-admin/term.php?taxonomy=product_cat&tag_ID=248&post_type=product&wp_http_referer=%2Fwp-admin%2Fedit-tags.php%3Ftaxonomy%3Dproduct_cat%26post_type%3Dproduct

picture:
https://www.talisman4you.lt/wp-content/uploads/2025/12/Duminis-kvarcas.jpg

Hello,

Please remove the duplicate categories and keep only one, then check if the issue is resolved.
https://ibb.co/XkKFyyYx

Best Regards

[Author]

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