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Category not visibel

Viewing 14 posts - 1 through 14 (of 14 total)
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  • March 22, 2022 at 10:42 am #362988

    Perspektiv Reklambyrå
    Participant

    Hello,

    We have problem now with the categories is empty when you press”show category” in the shop page. Se attached picture

    Attachments:
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    March 22, 2022 at 12:01 pm #363013

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    You are not using the latest version of the theme and Recommended plugins.

    Please update the theme and Recommended plugins to the latest version and check back.

    Best Regards

    March 22, 2022 at 4:07 pm #363121

    Perspektiv Reklambyrå
    Participant

    Hi,
    i have installed the latest version but it does not work anyway.
    Please reach back to me ASAP so i can fix the problem.

    March 23, 2022 at 5:15 am #363210

    Perspektiv Reklambyrå
    Participant

    Hello?

    Any news here?

    March 23, 2022 at 10:49 am #363331

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Your issue has been Resolved. Please clear cache and check back.

    Best Regards

    March 23, 2022 at 10:53 am #363334

    Perspektiv Reklambyrå
    Participant

    Still same problem?

    Attachments:
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    March 23, 2022 at 11:53 am #363351

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    The issue on your website is caused due to the SG optimizer plugin. Please try and deactivate the plugin.

    Then check back after clearing the browser cache.

    Best Regards.

    March 23, 2022 at 12:09 pm #363354

    Perspektiv Reklambyrå
    Participant

    Still the same problem!

    March 23, 2022 at 12:32 pm #363363

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please Go to WooCommerce -> Status -> Tools and Regenerate product lookup tables.

    Then check back.

    Best Regards.

    March 23, 2022 at 9:03 pm #363435

    Perspektiv Reklambyrå
    Participant

    Still same problem…

    March 24, 2022 at 7:10 am #363526

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please deactivate all the third party plugins and tell me then we will troubleshoot with the theme plugins.

    Best Regards

    March 24, 2022 at 4:45 pm #363783

    Perspektiv Reklambyrå
    Participant

    Its done, please check this out. Its very urgent!

    March 25, 2022 at 6:47 am #363900

    Perspektiv Reklambyrå
    Participant

    Hello?

    Please help me asap, my customer can’t make orders now because they can’t find products in category menu…

    March 25, 2022 at 7:31 am #363913

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Your issue has been Resolved. Please clear cache and check back.

    Screenshot: https://gyazo.com/6f30e66eb0c6392abe2a7aef44d74be6

    Best Regards

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Viewing 14 posts - 1 through 14 (of 14 total)