Category page not loading

If we have your theme Woodmart active, a category page doesn’t load and gives 504 error.

If we activate twenty twenty five theme, the category page loads very fast.

We tried activating woodmart theme and disabling all plugins except:
– elementor
– elementor pro
– woocommerce
-woodmart theme

And the page loads after 2 minutes. (very slow)
It seems that the “problem” is that the products with the category “Alfombras” have a lot of variations. There’s 8 products, and if you delete 6 of them, the page loads with your theme and all the plugins active.

[soporte_web]

We tried again with all plugins, all products and your theme. And the category page loaded after 2-3 minutes.
https://selectastor.onviastage.es/alfombras/

There seems to be a performance issue?

• This reply was modified 1 year, 5 months ago by soporte_web.

Hello,

Please disable all plugins that are not related to our theme temporarily and send us your FTP access so we can check this issue.

Kind Regards

Hello, we have disabled all plugins except
-elementor
-elementor pro
-woocommerce
-woodmart core

Hello,

We just tested that category and it loads fast. We don’t see any problems with that.

Kind Regards

yes thats true, we activated all plugins and it works ok now, its strange

thanks anyways

OK, let us know if the issue appears again.

[Author]

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