Home Forums WoodMart support forum Category pagination problems

Category pagination problems

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #464717

    ingrosstore
    Participant

    Hello, I am contacting you for some problems encountered in the product categories. After the update I realized that:
    1. The “load more products” option doesn’t work, it doesn’t load the remaining products in the category.
    2. To solve this, I decided to set pages, however this option when changing the page sends me too high, not aligned to the beginning of the product loop. Can you help me? Thank you.

    #464733

    Artem Temos
    Keymaster

    Hello,

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

    #465224

    ingrosstore
    Participant

    Hi, I did the test and there seems to be an incompatibility with the Yoast Seo plugin.

    #465230

    Artem Temos
    Keymaster

    Please, disable external plugins except for Yoast SEO so we can check this problem.

    Thank you

    #465247

    ingrosstore
    Participant

    ok i deactivated all plugins.

    #465306

    Artem Temos
    Keymaster

    We just tested this on your website and it seems to be working correctly. Check this short video https://gyazo.com/d1f9a13da5dc06c388fa81714ae4cd0a

    #465325

    ingrosstore
    Participant

    Hello ok, have you also tried with mobile or from safari with desktop device?

    #465343

    Artem Temos
    Keymaster

    We see some kind of redirect on your website from this URL https://antinfortunistica.ingrosstore.it/categoria-prodotto/guanti-da-lavoro/page/2/?loop=15&woo_ajax=1
    to this one
    https://antinfortunistica.ingrosstore.it/categoria-prodotto/guanti-da-lavoro/page/2/
    and it breaks the AJAX request.
    Please, check the plugin configuration or contact its developers for help. There shouldn’t be such a redirect to make the AJAX work as expected.

    #465398

    ingrosstore
    Participant

    Thanks for your help, I found the setting causing problems.

    #465507

    Artem Temos
    Keymaster

    Great, you are welcome! Feel free to contact us if you have any further questions.

Viewing 10 posts - 1 through 10 (of 10 total)