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Category Product Count
- This topic has 11 replies, 2 voices, and was last updated 1 year, 11 months ago by
Aizaz Imtiaz Awan.
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AuthorPosts
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November 16, 2023 at 3:32 pm #512886
shermandavidjacksonParticipantHello! I have 12 products in two categories, but it only shows me 11 products.
Please help!Attachments:
You must be logged in to view attached files.November 16, 2023 at 5:45 pm #512937
Aizaz Imtiaz AwanKeymasterHello,
Go to WooCommerce > System Status > Tools, click on the “Recount Terms” button and check the issue.
Best Regards.
November 16, 2023 at 5:51 pm #512941
shermandavidjacksonParticipantI have done that and it’s still the same, NO CHANGE.
November 17, 2023 at 10:00 am #513066
Aizaz Imtiaz AwanKeymasterHello,
Please share the wp login details in private content under the message area I will further check and give you a possible solution.
Best Regards.
November 17, 2023 at 1:59 pm #513188
shermandavidjacksonParticipantHere are the WP Login Details to check the issue
November 18, 2023 at 9:14 am #513395
Aizaz Imtiaz AwanKeymasterHello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Best Regards.
November 18, 2023 at 9:27 am #513404
shermandavidjacksonParticipantAlready checked, and the problem seems to be with WOODMART theme.
November 18, 2023 at 3:27 pm #513468
Aizaz Imtiaz AwanKeymasterHello,
Please, confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable it all back, however, You would better make the full backup of your site.
Best Regards
November 18, 2023 at 3:33 pm #513472
shermandavidjacksonParticipantYes, Please go ahead. My siteground host makes backups daily.
November 18, 2023 at 3:57 pm #513480
Aizaz Imtiaz AwanKeymasterHello,
I have visited your site and checked the issue with the default storefront theme and the issue is still the same. It means it is not our theme issue. Please contact the woocommerce support in this regard they will guide you better.
Screenshot for clarification:
https://ibb.co/Y8DyfyfBest Regards.
November 18, 2023 at 4:06 pm #513483
shermandavidjacksonParticipantok! please revert my website to it’s original state. Thanks
November 18, 2023 at 4:13 pm #513484
Aizaz Imtiaz AwanKeymasterHello,
Check back your site after completely clearing the browser cache.
Best Regards.
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