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Category Product Count

Viewing 12 posts - 1 through 12 (of 12 total)
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  • #512886

    shermandavidjackson
    Participant

    Hello! I have 12 products in two categories, but it only shows me 11 products.
    Please help!

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    #512937

    Hello,

    Go to WooCommerce > System Status > Tools, click on the “Recount Terms” button and check the issue.

    Best Regards.

    #512941

    shermandavidjackson
    Participant

    I have done that and it’s still the same, NO CHANGE.

    #513066

    Hello,

    Please share the wp login details in private content under the message area I will further check and give you a possible solution.

    Best Regards.

    #513188

    shermandavidjackson
    Participant

    Here are the WP Login Details to check the issue

    #513395

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Best Regards.

    #513404

    shermandavidjackson
    Participant

    Already checked, and the problem seems to be with WOODMART theme.

    #513468

    Hello,

    Please, confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable it all back, however, You would better make the full backup of your site.

    Best Regards

    #513472

    shermandavidjackson
    Participant

    Yes, Please go ahead. My siteground host makes backups daily.

    #513480

    Hello,

    I have visited your site and checked the issue with the default storefront theme and the issue is still the same. It means it is not our theme issue. Please contact the woocommerce support in this regard they will guide you better.

    Screenshot for clarification:
    https://ibb.co/Y8Dyfyf

    Best Regards.

    #513483

    shermandavidjackson
    Participant

    ok! please revert my website to it’s original state. Thanks

    #513484

    Hello,

    Check back your site after completely clearing the browser cache.

    Best Regards.

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Viewing 12 posts - 1 through 12 (of 12 total)