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Category selection in product tabs not working
- This topic has 10 replies, 2 voices, and was last updated 7 years, 10 months ago by
Artem Temos.
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February 1, 2018 at 6:45 am #36649
jinsley8ParticipantFor the past few days the product selection in product tabs is showing only the category ID # and I cannot select anything new.
Thought it was maybe a change in my child theme but I switched to parent woodmart theme and same thing. It’s the latest update.
I deactivated all plugins except CMB2, Redux, Woodmart Core, Woocommerce & WPBakery Page Builder. Issue is still there.
This warning is showing in Chome dev console – [Deprecation] Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user’s experience. relating to /wp-admin/load-scripts.php
February 1, 2018 at 6:48 am #36650February 1, 2018 at 7:32 am #36667
Artem TemosKeymasterHello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
Thank you in advance
February 1, 2018 at 3:31 pm #36851
jinsley8ParticipantPlease go to homepage and see the product tabs. try “canada” as the category.
Categories don’t work.
Also, the pin on the contact page isn’t working properly. I could click on it before to see the address.
http://woocommerce-146236-420902.cloudwaysapps.com/contact-us/
Thank you
February 1, 2018 at 3:44 pm #36857
Artem TemosKeymasterCould you please provide us your FTP access as well?
February 1, 2018 at 4:06 pm #36864
jinsley8ParticipantAttached
February 2, 2018 at 7:44 am #36934
Artem TemosKeymasterPlease, check how it works now.
February 2, 2018 at 7:53 am #36941
jinsley8ParticipantYes that works, thank you. But the Exclude field on the Data settings tab of Product Tabs still doesn’t work, same issue.
I need to copy the first fix over to the other dev site. should I just copy the whole theme folder for the fix?
February 2, 2018 at 8:15 am #36950
Artem TemosKeymasterYes, you can copy full theme to fix this.
We tested exclude products and it works well for us. Be sure that you type some name of the product that is from the category you selected and it is set to featured since you select only featured products for your tabs.
February 2, 2018 at 8:26 am #36951
jinsley8ParticipantThank you for the fix!
February 2, 2018 at 8:29 am #36954
Artem TemosKeymasterGreat, you are welcome!
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