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cf7 theme

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  • #342079

    EDEN
    Participant

    Hello guys,
    i use cf7 and i have an issue, they told me its maybe theme related ?

    when the form is empty and you click on submit it will show you the required fields in red

    the problem is that even when you populate the field it remains with the alert instead of disapearing (the alert)

    any solution please ?

    thanks
    best
    eden

    #342081

    EDEN
    Participant

    i want to say also that we hide the text “the field is required” and instead we make the border of the cell become red, so what we need is after the text is put on the field the red border comes back to normal color

    #342082

    EDEN
    Participant

    and last but not least, on the theme the alerts appear right under the form, for some reasons on my website they appear on bottom of page please see screenshots

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    #342110

    Hello,

    Please Go to Theme Settings >> Other and disable Sticky notifications.

    Screenshot for Clarification: https://gyazo.com/b38367969d5f22b32ebbc7d763687101

    Best Regards

    #342132

    EDEN
    Participant

    thanks, and what about the question before ?

    #342137

    EDEN
    Participant

    what i want is exactly the same style than on your checkout page, when a missing field you put the border in red with the star in red, you put a notice alert with the missig fields on top, and when you populate the missing field it goes from red to normal color

    #342252

    Hello,

    Sorry but there is no option in Theme Settings available for that.

    It requires customizations and this is beyond our limitations and support policy.

    Best Regards

    #342255

    EDEN
    Participant

    ok, since i will make it that work, can you just confirm me that your checkout page only uses contact form 7 (or maybe something else ?) and that this customisation is only made with css ?

    thanks
    best

    #342285

    Hello,

    The checkout pages forms are handled by woocommerce and our theme doesn’t influence. They are not created using CF7.

    Best Regards

    #342369

    EDEN
    Participant

    I dont know why but now on checkout page, when you click submit and forgot to fill a field like name, it shows only the error that the credit card is not properly filled, before it started by the form details missing fields ?

    #342463

    Hello,

    Please check how it works with the default wordpress theme because the checkout is woocommerce functionality and our theme doesn’t influence.

    Best Regards

Viewing 11 posts - 1 through 11 (of 11 total)