Change “SKU” Line location

Hi!
We have had a lot of customers complaining about our new website with this feature missing.
A lot of the customers say it is not clear when the SKU (which we use as “Model”) is on the bottom, and asked us to move it to the top and make it clickable.
How can I do so? I have attached an example.

Also, some users complained about display issues, I attached as well.

Hi,

Could you please send us a link to your website where we can see this issue?

Kind Regards

Hello Artem. Thank you very much for your response.
This happens only in product categories, for specific customers, I could not reproduce either.
What about the SKU change?

Sorry, we need your website link in order to see this and try to help you. Thank you in advance.

Hi, sorry for the misconception. By specific customers I do not mean individuals but rather “random” customers which will get this issue while others don’t.

Hi Artem
Website link is in private info box

[Artem Temos]

Hello,

To move the SKU you need to copy the file wp-content/themes/woodmart/woocommerce/content-product-fw-button.php to your child theme woodmart-child/woocommerce/ folder and move the following line

<?php woodmart_product_sku(); ?>

after line #7 as shown on the screenshot https://prnt.sc/qZAWh5Hsz2EH

Also, add the following code to the Custom CSS area in Theme Settings

.wd-product-sku {
  z-index: 10;
}

Kind Regards

• This reply was modified 1 year, 4 months ago by Artem Temos.

Thank you very much! I will try and keep you posted.
What about the other issue with the website display? what can we do?

Could you please send us a direct link to the page where we can see this problem on your website now?

It personally happened to me on this page that is attached, randomly.

Also, how can I make the SKU with a link to the product page?
I have tried with not much success

Copy the PHP function woodmart_product_sku from the inc/integrations/woocommerce/templates-tags.php file to the functions.php file in your child theme and then customize it to your needs.

We visited a few pages but were not able to reproduce the issue mentioned.

Thank you Artem.
I am unable to reproduce it either, the hosting is “blaming” the theme to have missing css files.
Console shows the following errors:
https://prnt.sc/TcEWbvdUJxy4
https://prnt.sc/n5V2At0fIV3D

Please, send us a link to the page where we can see these errors in the console. Thank you

Attached

Hello,

You can fix it by applying patch # 479557. To do this, go to Dashboard -> WoodMart -> Patcher, find the corresponding patch and click on the “Apply” button. Let us know if it works for you.

Kind Regards

Hello Artem
After checking for a few days unfortunately the issue does not seem to been solved
Screenshot attached.

Attachments:

You must be logged in to view attached files.

Hello,

Currently, we don’t see this issue on your website. But usually, it happens because of cache plugins or CDN. Please, disable these plugins temporarily and test how it works.

Kind Regards

Thank you Artem.
This is indeed from the 10web booster
Which files should I exclude for it for this to not happen again?
I can exclude CSS and JS

Hello,

You need to consult with the plugin developer for this matter. Usually, cache and optimization plugins shouldn’t cause such problems.

Kind Regards

Got it. I am with them, I just need to know which files to exclude from cache to troubleshoot. Which files / folders are relevant for the product category css?

As we can see from your screenshot, CSS is not loaded at all. So the problem is not with some specific CSS files.

Kind Regards

[Author]

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