Home Forums WoodMart support forum Changed hosts so i cant install woodmart again

Changed hosts so i cant install woodmart again

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #590384

    mahdiarisdope
    Participant

    So i have been using GoDaddy for a while but due to their weak support and services i had to change my host to another provider. It is also important to note that i have kept my domain in GoDaddy. However now that i have installed a new WordPress on the new host , i don’t have access to WOODMART anymore , therefore i wanted to download it again but unfortunately it says that my link has expired. My question is , isn’t the theme installed on my domain ? because this is still the same project , i have only changed my host provider. I hope this doesn’t mean i have to rebuy the license just because i changed hosts.
    Thank you in advance for helping me out

    #590390

    Luke Nielsen
    Keymaster

    Hello,

    1. Disable the license key from the old domain via your account on our website and then you can use the same key for the new domain

    2. The theme you can download via your account in ThemeForest – https://take.ms/Bn09O

    Kind Regards

    #590399

    mahdiarisdope
    Participant

    I tried but when i try uploading the theme it gives me this error

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    #590404

    Luke Nielsen
    Keymaster

    Hello,

    Send me access to that website so I can check what is wrong there.

    Thank you in advance.

    Kind Regards

    #590406

    mahdiarisdope
    Participant

    this is your access for WordPress

    #590451

    mahdiarisdope
    Participant

    hello , did find any problems ?

    #590493

    Luke Nielsen
    Keymaster

    Hello,

    Please contact your hosting provider and ask them to set such values:

    memory_limit 256M
    post_max_size 64M
    upload_max_filesize 64M
    max_execution_time 180
    max_input_vars 10000

    Then try to upload the theme, let me know the result.

    Kind Regards

Viewing 7 posts - 1 through 7 (of 7 total)