Changes in single product pages not showing on live site (Aizaz or Luke ONLY)
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Hello,
Changes in single product pages not showing the same on live site. Please see private content for example.
The price sze is different and tabs titles also look different.
Hello,
Please make sure that the layout you made is published on the site and it is set to be displayed for all the products then check back.
Best Regards
Hello,
I cannot edit/publish on this page as I keep getting a 500 server error. Please see private content for video.
I have contacted Elementor about this issue and they said it’s coming from Woodmart. Please see their answer in private content.
Hello,
Please deactivate all the third party plugins and provide the admin panel login details of the website.
Best Regards
Hi Aizaz,
I cannot deactivate Dokan, woocommerce or Elementor as without these my site will not work and my site is live.
Also I noticed the following:
When I am on my new staging site (which I just cloned of my current site), the single product page looks fine.
But on my live site, the single product page does not look fine (price font size and tab titles are different).
Please see private content for admin details.
Hello,
Please try re-creating the Layout on your live site then check back after clearing the cache.
Best Regards
Hello,
I have created a new layout for the single product page as seen here: https://snipboard.io/h9vL5q.jpg.
I am still getting the server 500 error and the live page still does not look like how I am saving it in Elementor.
Please see private content for example.
Hello, any update on this? This seems to be an ongoing issue.
Hello,
I have checked and you have configured the wrong layout conditions.
If you choose the Single product condition https://prnt.sc/6hg-WI1GWFC1
Then you also need to choose a certain product where this layout will be working: https://prnt.sc/wJoXRbyniP0j
If not, the layout will not work properly. To make the layout work on all products, You need to choose the condition All products https://prnt.sc/sie2EPC7O1wb
I’ve changed condition to All products and layout typography seems working fine now https://prnt.sc/ZThVmA11uRqv
Best Regards
Hello,
Thank you for the explanation. The desktop version looks good but have now the following issues with the mobile version:
1. Tabs are not in accordion
How can I make the tabs in accordion for mobile only?
Hello,
You are Most Welcome.
Please create a new tab element in the Single product layout and set the layout to Accordion. And hide it for the Desktop version from the responsive options.
Best Regards
.
