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Changes to the Size Guide table are not saved

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  • #630915

    Mila
    Participant

    Hi guys,

    I’m trying to edit the Size Guide table. I can delete/add rows, change contents. I save it, I can see my changes. But if I exit the page and open again for editing – my changes are not there, the table is in pristine form.

    And the same thing on the product page – the Size Guide is in its original form, my changes are not saved.

    What could be the reason and what can be done?

    Thank you

    Mila

    • This topic was modified 1 day, 16 hours ago by Mila.
    #631381

    Luke Nielsen
    Keymaster

    Hello,

    Sorry for the delay.

    On my side it works well, here is a video – https://dropmefiles.com.ua/en/VWe6K5YXhC

    Let me know if you have sorted it out.

    Kind Regards

    #631382

    Mila
    Participant

    Hi Luke,

    Thank you so much for your time.

    It’s magic. It still doesn’t save under my account, but I tried logging in with the login details I created for you – and it works!

    Even the word “woodmart” in the login details helps fix the issue. What a great support! :))

    But what could be the problem with under my account not saving? This is the first time I’ve ever seen this happen.

    Thank you

    Mila

    #631473

    Luke Nielsen
    Keymaster

    Hello,

    Either it’s something related to the permissions or to the cache. So make sure that another account has the same permissions.

    Kind Regards

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Viewing 4 posts - 1 through 4 (of 4 total)