Home Forums Basel support forum CHANGING VARIATIONS ON PRODUCT PAGE IS NOT WORKING

CHANGING VARIATIONS ON PRODUCT PAGE IS NOT WORKING

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #120224

    Bruna
    Participant

    In all my products, I have color variation, but now they aren’t switching. When I click in ONE variation it’s everything ok, but when I try to change to another variation the first image blinks and don’t change. What can I do?

    #120260

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please make sure each variation in a variable product has an image: http://prntscr.com/kk870w

    If every variation does, but you still have the problem, provide your site admin access and confirm the permit to deactivate all the plugins not related to the theme and switch the parent theme (if you use the child theme) for the period of checking what may take up to 20 minutes.

    Best Regards

Tagged: 

Viewing 2 posts - 1 through 2 (of 2 total)