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Changing widgets in the shop area

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #537938

    audiocoloring
    Participant

    Hello,

    I’m trying to change widgets Appearance-Widgets-Shop Page Widget Area. When I press Update to publish changes an error occurs “There was an error. You are probably offline”. I’m online for sure and the same functions work perfect for my development website. What could be a reason?

    #537945

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

    #537973

    audiocoloring
    Participant

    Thank you, here are credentials

    #537993

    Artem Temos
    Keymaster

    Sorry, but we can’t open your website and get the following error https://gyazo.com/4abfe1876e778ec6e6774967c483fb29

    #538039

    audiocoloring
    Participant

    Ok, I see there are some problems with domain name propagation. I’ll come back as soon as provider fixes it

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Viewing 5 posts - 1 through 5 (of 5 total)