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Checkou: no paypal button and no checkbox

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  • #667048

    DBP
    Participant

    Hi,
    after the cart there comes the checkout, right? Two things are missing:
    1. the paypal button
    2. the checkbox for “zahlungspflicht bestellen” which is neede in Germany, I think this checkbox will be provided from the plugin “german market”.

    Could you be so nice and tell me why it wont be rendered and help me to integrate both?!

    Kind regards Alex

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    #667093

    Luke Nielsen
    Keymaster

    Hello,

    Please recheck the issue now – https://prnt.sc/lGsuW6zRlvFl and let me know.

    Thank you for your time.

    Kind Regards

    #667102

    DBP
    Participant

    Hi Luke,

    ok, the button appears, well done. What has caused the problem?
    What´s about the missing checkbox? Could you pls investigate ist and tell me why its not displaying correctly?

    What about positioning of the button? it looks not good outside the layer. And why the background of the “recipt” is broken? It should be allover grey and not only at the begininge and the end where an image does the job.

    Kind regards Alex

    • This reply was modified 2 months ago by DBP.
    #667104

    DBP
    Participant

    Here is how it looks currently.

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    #667189

    Luke Nielsen
    Keymaster

    Hello,

    The issue was in the incorrectly defined shortcode for the Checkout page.

    1. Seems that you have fixed the view via layouts – https://prnt.sc/Cjr58wnwT7Tx

    2. May I enable the default theme to check whether that checkbox is shown there? Because even without the Layout, I cannot find that checkbox.

    Kind Regards

    #667236

    DBP
    Participant

    Hi Luke,

    yes go for it. Check the appearance with the default theme.

    Kind regards

    #667341

    Luke Nielsen
    Keymaster

    I enabled everything back as it was before (plugins, layout) , you can recheck. Currently, the developers are investigating this issue with the checkbox so as soon as I receive an answer, I will let you know.

    Kind Regards

    #667576

    Luke Nielsen
    Keymaster

    Hello,

    Having studied this problem in more detail, we see that the German Market plugin with the default theme overwrites the checkout template to add its custom code, and unfortunately in our theme the checkout template is also overwritten. In this case, by default, this field with the checkbox cannot be displayed with our theme. In this case, to solve this problem, you need to add the following code to the child theme and check:

    add_action( 'woocommerce_checkout_before_order_review', function () {
    	do_action( 'woocommerce_de_checkout_payment' );
    });

    Kind Regards

    #667639

    DBP
    Participant

    Hi Luke,
    thanks for the code. I´ve integrated it in the child themes functions.php but i cant see the checkbox.

    More (checkbox-)questions:
    1. if i choose “Direkte Banküberweisung ” which means prepayment by bank transfer, why is there no “buy now” button or anything else.
    2. There should be a checkbox to secure that the customer allows his data to be passed on to the shipping service provider. This is not possible in Germany without it. I have just checked out with Paypal, but only the error message is shown (see screenshot), unfortunately the checkbox is not displayed.

    General urgent topic: After you or your Colleague altered some things the main navigation (categorys) isn´t working anymore. I cant navigate the shop categories. Pls rebuild that functionality.

    Kind regards Alex

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    #667690

    Luke Nielsen
    Keymaster

    Hello,

    1. Please send me a screenshot of where you see the “Direkte Banküberweisung” button.

    2. I see that you have pasted the code to the Child theme, but the Parent theme is now activated – https://prnt.sc/F_h_DcvhgNBh , could you please enable the Child theme and check how it works there?

    Kind Regards

    #667696

    DBP
    Participant

    Hi Luke,

    haha, thats the case when different people work on the same thing. I switched back to the wm child theme and the checkboxes are there. They are on the wrong place, i think they should render befor the paypment checkboxes. AND there´s an odd behaviour with everything doubled. Pls check Screeshots.

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    #667699

    DBP
    Participant

    Here´s the screenshot of the payment-radiobutton “Direkte Banküberweisung”

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    #667749

    Luke Nielsen
    Keymaster

    Hello,

    1. Could you please check whether on the default theme, the Buy now button persists there or not?

    2. Try to remove or hide the “Payment methods” element – https://prnt.sc/wGBF8e0JSdLZ then recheck how it works.

    Kind Regards

    #667762

    DBP
    Participant

    Hallo Luke,

    warum hat es ztwei Mal den gleichen Dialog ohne das ich den hinzugefügt habe. Ist das Theme-Default?

    Ich habe den von Dir makierten Bereich auf allen Devices ausgeblendet.
    Der kostenpflichtig bestellen Button ist immer noch nicht sichtbar.

    #667765

    DBP
    Participant

    Hello Luke,

    why does it have the same dialog twice without me adding it. Is this a theme default?

    I have hidden the area you marked on all devices.
    The order for a fee button is still not visible.

    #667858

    Luke Nielsen
    Keymaster

    The element uses the same hook so as a result you had a duplicated form.

    Do you mean that here – https://prnt.sc/ZtGirvJYCYB2 should be a button?

    Kind Regards

    #667877

    DBP
    Participant

    Hi Luke,
    I had a look at another store of mine. I had done this a long time ago. In Germany, the button “zahlungspflichtig bestellen” appears at the end of the checkout and after clicking on this button you are redirected to Paypal, provided you have selected Paypal as your payment service provider. If you have selected prepayment, clicking the button simply takes you to the thank you page or order confirmation.

    I have now chosen a different checkout dialog because it looks much better. Please be so kind and make sure that the “zahlungspflichtig bestellen” button is also there when selecting Paypal, because in Germany the checkout is obligatory with the “zahlungspflichtig bestellen” button. Not through a Paypal button. Since Woodmart is so highly praised in German-speaking countries, this should also be possible. To be honest, I’m a little surprised that it doesn’t just work out of the box.

    Kind regards

    #667878

    DBP
    Participant

    Hi Luke,
    please design the checkout so that the checkboxes come before the selection of a payment method, it is illogical that they only come afterwards. Here is the screenshot from my other shot. It should look correct.
    https://prnt.sc/vudSjIOR9SVx

    #667922

    Luke Nielsen
    Keymaster

    Hello,

    May I enable the default theme to check how it works there?

    Looking forward to collaborating with you!

    Kind Regards

    #667943

    DBP
    Participant

    Do what ever it needs to archive the goal to get the checkout conform to german law.
    If this takes longer than the end of your shift, please restore the current status. Styling the typography is so tedious with the forum here that I got someone to do it for me. I already have a time problem as it is and making the normal store function takes so long that I can’t finish and have to take the work with me on my only annual vacation. I am now unsure whether Woodmart was the right decision. I thought there would be styling problems. But the fact that it’s taking so long for the store to run properly under German law is a bit surprising.

    Kind regards

    #667974

    DBP
    Participant

    Hi Luke, i made you a new login.

    #667995

    Luke Nielsen
    Keymaster

    1. When you select the PayPal payment method, the “zahlungspflichtig bestellen” hides on the default theme as well, so this is not something caused by our theme.

    2. Check how it works now – https://prnt.sc/A-e-bBbUU5rQ and let me know.

    Also, the plugin that you use – “German Market” is not designed for layouts. And we are trying to do our best to make it work.

    Kind Regards

    #668004

    DBP
    Participant

    Hi Luke, i dont know what you mean with “default theme”? Does that mean it will never work with your theme?

    Why should it not work with woodmart?

    Thats what “Greman Market” wrotes about themes:

    German Market now works even better with WooCommerce and WordPress themes from various providers. For example with Avada, Divi Page Builder, Flatsome, Astra and many more. If your theme interferes with the checkout, this can be controlled in such a way that there are no conflicts with German Market. We also support numerous smaller theme providers that are not optimized for the German-speaking market.

    Does this mean that the best-selling WOO theme doesn’t get the basics right for the German-speaking market? Do you think it would be better to try a different checkout solution? Like Shop-Lentor, for example? https://woolentor.com/

    I appreciate your support, but I need a solution soon. The project is due on Monday and not even the basics are working yet.

    #668095

    Luke Nielsen
    Keymaster

    Hello,

    The Checkout page functionality is provided by WooCommerce itself. When a customer selects the PayPal payment option, WooCommerce automatically hides the ‘Place order’ button – this behavior is built into WooCommerce’s core functionality. You can enable the default WooCommerce Storefront theme and check how it works there, if it works in another way on the default theme, let me know and we will see what is the best solution.

    Kind Regards

    #668133

    DBP
    Participant

    Hi Luke,
    I have found the solution. The “order with obligation to pay” button is placed by the Paypal payment plugin (not the standard Paypal plugin, that one is called “Zahlungs-Plugins für PayPal WooCommerce”). It was a simple checkbox to select whether the paypal button or the “order with payment” button is rendered.
    You can close this thread.
    Thanks and kind regards Alex

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    #668144

    Luke Nielsen
    Keymaster

    Hello,

    Thank you for your message and for updating us on the resolution. We are glad to hear that you have found a solution and that the “zahlungspflichtig bestellen” button is now functioning as needed through the correct plugin settings.

    If you have any further questions or require additional assistance in the future, please feel free to reach out. We are always here to help.

    Kind regards

Viewing 26 posts - 1 through 26 (of 26 total)

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