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Checkout 2 bugs : buttons moved and not changing shipping methods most of times

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #134791

    3p1demicz
    Participant

    Hi,

    I have a bugs on the checkout page.
    1) 90% of trying, when you select a different country it will not change the shipping methods, even though it seems it is loading them. On the website provided in the link, we have set shipping only to “Česká Republika” and “Slovenká Republika”

    Both are completely different shipping methods and for other countries shipping methods are not defined.

    See provided videos – all in incognito modes.
    a) on Brave browser mobile version everything works fine
    b) on Brave browser desktop it does not work
    c) on Safari browser desktop it does not work

    could be an only desktop issues.

    2) buttons for complete purchase and apply coupons are moved.

    Kind regards,
    Kristof

    #134792

    Hello,

    Please check the shipment functionality on the free Storefront theme.

    Deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area

    Best Regards

    #134794

    3p1demicz
    Participant

    Hello,

    Yes, the problem is the same even if the template is changed to Storefront.

    I will investigate further. Can you please help with buttons misplacement, please?

    Kind regards,
    Kristof

    #134837

    Hello,

    Our support does not cover third parties plugins please contact the plugin support I can provide CSS for the button, as for other issues contact the plugin support

    Best Regards

    #134839

    3p1demicz
    Participant

    Hi,

    So the button misplacement is caused by third party plugin you suggest?

    Kind regards,
    Kristof

    #134842

    Hello,

    Please provide the site admin access to the private area

    Best Regards

    #134850

    3p1demicz
    Participant

    see attached

    #134851

    3p1demicz
    Participant

    Hi, nevermind, i found the CSS

    #134875

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

Viewing 9 posts - 1 through 9 (of 9 total)

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