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checkout button is not present on sidebar

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #693679

    ewcandia
    Participant

    the button to checkout is not present (screenshoot) for some reason please help

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    #693760

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then, activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists, then keep the 3rd party plugins deactivated and let me know I will further check and give you a possible solution. Also, switch the child theme to the parent theme.

    Best Regards,

    #693808

    ewcandia
    Participant

    I did everything you mentioned about 3d party plugins and is still not working please help

    #693869

    Hello,

    Please confirm the permission for plugin deactivation and switching to the parent/default theme for testing.
    Looking forward to collaborating with you!

    Best Regards,

    #693926

    ewcandia
    Participant

    Yes all 3rd plugin are deactivated and them is parent not child
    please help

    #693965

    Hello,

    Your issue has been resolved. I have deactivated the plugins on your site and the buttons are showing fine.Please visit your site and reactivate the plugin one by one to check which one causes the issue.

    See Screenshot for clarification: https://postimg.cc/KkHnrpbZ

    Best Regards,

    #694272

    ewcandia
    Participant

    I found out that Premium Addons for Elementor is conflicting with template… but since Im using the free version I have no support but I was able to fix it deactivating some features from that plugin, thanks

    #694320

    Hello,

    That’s great to hear! I’m glad you were able to identify and fix the conflict. Thank you for sharing the details — this will surely help other users facing a similar issue.

    I’ll mark this topic as resolved now. If you have any other questions, feel free to open a new one anytime.

    Thanks again for contacting us.

    Topic closed.
    Best Regards,

Viewing 8 posts - 1 through 8 (of 8 total)

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