Checkout/cart Item Count not visible.

My cart and Checkout Pages have Item count boxes and small thumbnail images so the customer can keep up with what they have. The item count box on both pages appears blank, and the thumbnail images on the checkout page do not show up. My site is built with Elementor. I have already performed troubleshooting and have found that it is some issue with my Woodmart theme. the issue stays the same until I swap to a different theme (Hello theme from Elementor is what I used).

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Hello,

Thank you very much for choosing our theme and for contacting us.

Please deactivate all the plugins except these ones:

Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards

I followed the instructions provided and am still seeing the issue. what do you mean by credentials? would that be the username and password to the site? I’m fairly new to the world of web development.

Hello,

Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

Best Regards

I think this is what you asked for. thanks for getting back to me.

Hello,

You have changed the Global styles of Elementor: https://prnt.sc/dTorlxrU_qgo

Global styles are good for simple default themes, such as Twenty and other, These setting is too global and is not designed for complicated eCommerce themes like Woodmart, you need to reset the styles: https://prnt.sc/3puNFPXmiI9t

If you have any questions please feel free to contact us.

Best Regards

issue resolved! Thank you so much for the help!

You are welcome!

Wish you a wonderful day!

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