Checkout doesn’t redirect after successful order (WooCommerce + Stripe)

[cosmin.porumbelu]

Hello,

I’m experiencing an issue on my WooCommerce store using the Woodmart theme (v8.5.2). After a customer completes checkout and payment is successful via Stripe, the order is created correctly (I receive the admin notification email and the customer receives their order confirmation email), but the browser stays on the checkout page instead of redirecting to the “Order Received / Thank You” page. This causes customers to think the payment failed, and some have retried payment, resulting in duplicate charges.

What I’ve already checked/ruled out:
– WooCommerce → Advanced → Page setup: Checkout page and order-received endpoint are correctly configured.
– Flushed permalinks.
– Checked Woodmart theme settings under Shop → Checkout and Shop → Thank You Page — nothing seems misconfigured there.

Could you please help identify what part of the Woodmart theme might be interfering with the WooCommerce checkout redirect process, or let me know if this is a known issue with a fix/update available?

Thank you

• This topic was modified 1 hour ago by cosmin.porumbelu.

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