Checkout fields manager doesn’t save a change of position
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Dear,
Please check the video attached.
The checkout fields manager doesn’t save a change in the dropdown for position type. Why?
Thanks
Hello,
Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
– WoodMart core
– WooCommerce
– Elementor/WPBakery Page Builder
Thank you in advance.
Here is a staging completely empty where you can reproduce the issue.
We just checked this website but it seems to be working correctly https://monosnap.com/file/qGF5XFEw7AQtV46JamoAlOrBiSzV7V
No it doesn’t, try changing it from “WIDE” to “RIGHT” and you’ll see the problem after page refresh
We checked it one more time but don’t see the problem https://monosnap.com/file/XEYDBS5Dja8kXw493OoICiXRYFapRZ
Maybe you test a different website?
Dear,
I insist that there IS an issue somewhere.
Please check again this video.
Regards
When we reset to default and start customizing, it works correctly. But we can’t reproduce the moment when it becomes broken again. Could you please provide us with some instructions on how to reproduce it after restoring to default? Maybe some plugin or custom plugin influences this.
You can close this ticket, thanks
The topic ‘Checkout fields manager doesn’t save a change of position’ is closed to new replies.