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Checkout Fields not working

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  • #669685

    barin.cristian
    Participant

    My checkout fields are not responding to my settings. I have read your notice about how the checkout page must be the classic one.

    I installed a demo theme, I didn’t do anything custom, but it’s not working. Please have a look.
    Thank you.
    Chris.

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    #669714

    Hung Pham
    Keymaster

    Hi barin.cristian,

    Thanks for reaching to us.

    You should switch to Parent theme, deactivate all plugins (except Required Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

    Please let me know how it goes.

    Kind Regards,
    Hung PD

    #669727

    barin.cristian
    Participant

    I haven’t installed any other module though, it’s just what the theme came with. You can check, I provided admin access. Everything is as you provided it!

    #669807

    Hello,

    It looks like you use the template from Gutenberg. I suggest you replace the checkout element with the [woocommerce_checkout] shortcode and then recheck the issue.

    https://monosnap.com/file/S6fVgc2RnRSCPUBQVXRBKzSJRSenHG

    Best Regards,

Viewing 4 posts - 1 through 4 (of 4 total)