Home Forums WoodMart support forum Checkout fields stop working after patch fix

Checkout fields stop working after patch fix

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #606823

    ahe.badri
    Participant

    Checkout fields reverts back to default, even when changed, they go back.
    This is also affecting creating any user for any role.
    Even changing user settings doesn’t work except if phone number is added on shipping and billing information.

    https://xtemos.com/forums/topic/checkout-fields-stop-working-after-theme-update/

    #606835

    Artem Temos
    Keymaster

    Hello,

    Please send us your FTP access so we can troubleshoot this.

    Kind Regards

    #606841

    ahe.badri
    Participant

    Below

    #606856

    Artem Temos
    Keymaster

    Could you please clarify when checkout fields back to defaults? How to reproduce the issue?

    #606864

    ahe.badri
    Participant

    Go to Woocommerce > checkout fields
    try switch off any toggle, then refresh the page, or go to another page and get back, you will see the toggle has changed to its default state.

    #606992

    Artem Temos
    Keymaster

    Hello,

    You can fix it by applying patch # 606987. To do this, go to Dashboard -> WoodMart -> Patcher, find the corresponding patch and click on the “Apply” button. Let us know if it works for you.
    Note that you have a plugin which conflicts with our checkout fields manager Admin and Site Enhancements (ASE) Pro

    Kind Regards

    #607170

    ahe.badri
    Participant

    It’s fixed, Thank you.

    May I know more details about the conflict of that plugin ?

    #607267

    Artem Temos
    Keymaster

    When this plugin is enabled, some inputs on the checkout page are not displayed. Therefore, the settings from the checkout fields manager for these inputs do not work.

Viewing 8 posts - 1 through 8 (of 8 total)