checkout loading so much time minimum 5 minute
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hello sir
I am so much helpless because my website https://omorder.com/ checkout page loading minimum 5 minutes please help me as soon as quickly
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Hello,
Thank you for contacting us we are sorry you have this problem.
Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
Best Regards
still not working sir please help
Hello,
Please provide your site admin access to the private area.
Please confirm the permit for us to deactivate the plugins and switch the theme for the while of checking what may take up to 15 minutes.
Best Regards
Hello,
Please check now, checkout has been loaded in a second. Please activate the plugins one by one detecting which one causes the problem.
Best Regards
Dear Support,
Checkout loading is not an issue. We have the main problem related to placing an order suppose we fill in all the shipping info and when we hit the place order button it takes more than 2-3 minutes. Please help me out with this issue as our website is live and it’s impacting our sales.
Please review the attached screen record for the same. (https://www.loom.com/share/6076cd54d0b949b0b30d3a03d07c4db9)
Best Regards
Hello,
Please make the full backup of your site as well as the Theme settings export and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by Woocommerce.
Best Regards
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