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Checkout not going through

Viewing 13 posts - 1 through 13 (of 13 total)
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    Posts
  • #357430

    dumasiya
    Participant

    Dear Support,

    My website is currently on development process everything is completed just website is not going through checkout. Spinning loader are only showing.

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    #357484

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Regards

    #359148

    dumasiya
    Participant

    That was working fine with the default theme.

    #359177

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin and FTP access so we can check it?

    Thank you in advance

    #359197

    dumasiya
    Participant

    Already provided kindly check private content.

    #359198

    dumasiya
    Participant

    Please Make sure you will not touch main domain.

    I have already checked with disabling all plugins those are not related to theme. But still problem same.

    #359250

    Artem Temos
    Keymaster

    Please, install the default WordPress theme on your development website and check how it works to see if it is caused by our theme or not.

    #360819

    dumasiya
    Participant

    I have already installed default and check that is working. I have already told this to before also.

    #360871

    Artem Temos
    Keymaster

    Your website is currently under maintenance mode. Please, deactivate it and let us check the problem again.

    #360905

    dumasiya
    Participant

    Website is live. Now what happening is if I install woocommerce website is going down.

    I am sending you cpanel credentials in private section please provide some solution.

    #360911

    Artem Temos
    Keymaster

    But it seems to be a WooCommerce problem, not our theme. Please, check with the default WordPress theme.

    #360912

    dumasiya
    Participant

    I have checked with default wordpress theme that is working fine I have told this to previously also. this is just wasting my time and yours.

    #360915

    Artem Temos
    Keymaster

    Please, activate the default theme and let us check the problem. We tried to do this on your staging website but it doesn’t work for us.

Viewing 13 posts - 1 through 13 (of 13 total)