Checkout page

Hi,
I’m having trouble with the Checkout page; it’s not displaying.
I tried to pay, but no page appeared.
I looked for this page in the WordPress All Pages category, but I can’t find it. Is that normal?

Regards,

kad

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Hello,

Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

Thank you in advance

Hello,

I have an issue with the WooCommerce checkout page using Woodmart.

The checkout works perfectly with Storefront (including order-received page),
but when Woodmart is activated:

– The checkout layout is broken (sidebar appears)
– The order received page sometimes does not display correctly
– Layout seems overridden by the theme

WooCommerce pages are correctly assigned.
Endpoints are correct.
Default template is used.

Could you check if:
– Woodmart overrides checkout template or layout
– There is a forced sidebar or layout issue on checkout pages
– Any known conflict with latest WooCommerce

Website: https://www.Brandsluxe.com
Here are the back-office access details for the site, sent via private message via FTP.

Thank you

Kad

Hello,

As I can see, the checkout works correctly at the moment. Here is a screenshot https://gyazo.com/6c9c7fe85dfb32427bc149de299d7b38
Could you please clarify how to reproduce the issue?

Kind Regards

Hi,
You haven’t understood the problem; it’s the “Order Completed” page that isn’t displaying, it remains empty!
Regards,
kad

Sorry for the misunderstanding. Please turn on the default content to be shown on the Thank you page in Theme Settings as shown on the screenshot

Sorry to have bothered you, it was our mistake!

Thank you so much for your help.

Have a good day, Kad

Great, thanks for confirming! Have a nice day!

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