Home Forums WoodMart support forum checkout page and basket very slow

checkout page and basket very slow

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #238525

    IbrahimY
    Participant

    Hi guys,

    I really need your help with this, my basket and my checkout page is extremely slow, i am getting crazy about this if you please can advice me what to do I would appreciate this.

    see gtmetrix report and the url of these pages in private content

    Many thanks in advance.

    Regards,

    Ibrahim

    #238549

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Regards

    #238554

    IbrahimY
    Participant

    I am scared of losing data if I switch themes.

    #238604

    Artem Temos
    Keymaster

    Sorry, but we can’t understand the problem while we don’t know if it is caused by WoodMart or not. That is why it is necessary to check without extra plugins and with the default theme.

    #239675

    IbrahimY
    Participant

    Hi there,

    These are the results without your theme (Twentey Nineteen is active) and all plugins disabled except woocommerce.

    https://gtmetrix.com/reports/lampenmeubels.nl/1UMEYKmI

    Your theme keep gives some blocks with your font and other .js

    arround 1.2 till 2.2 seconds difference

    Please give some advice how we can handle this problem. cause the problem is now from your theme.

    thanks in advance.

    regards,
    Ibrahim

    #239676

    IbrahimY
    Participant

    this is after I activate your theme with the info what a provided previous post.

    https://gtmetrix.com/reports/lampenmeubels.nl/LlrKmFDb

    #239682

    Artem Temos
    Keymaster

    According to your test results, your checkout page with default theme is loaded in 3.7 seconds and with WoodMart 4.7 seconds. And it is OK, since when our theme is active you have more content on your page.

    #239700

    IbrahimY
    Participant

    Hi,

    You are telling me things I know, that what you say is obvious.

    I asked actually where the blocking comes from. I saw in your forum also that you had a discussion like this. An eventually the guy was the one who was right. So please advice what I can do to reduce.

    And also this was one time measurement sometimes it is 5.7 with your theme and I am not talking about the server loading time that’s off course not your fault.

    Regards

    #239736

    Artem Temos
    Keymaster

    OK, could you please switch to default WordPress theme and provide your admin access so we can compare the server response time?

Viewing 9 posts - 1 through 9 (of 9 total)