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checkout page and basket very slow
- This topic has 8 replies, 2 voices, and was last updated 4 years, 1 month ago by Artem Temos.
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November 4, 2020 at 9:00 am #238525
IbrahimYParticipantHi guys,
I really need your help with this, my basket and my checkout page is extremely slow, i am getting crazy about this if you please can advice me what to do I would appreciate this.
see gtmetrix report and the url of these pages in private content
Many thanks in advance.
Regards,
Ibrahim
November 4, 2020 at 10:22 am #238549
Artem TemosKeymasterHello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Regards
November 4, 2020 at 10:28 am #238554
IbrahimYParticipantI am scared of losing data if I switch themes.
November 4, 2020 at 12:22 pm #238604
Artem TemosKeymasterSorry, but we can’t understand the problem while we don’t know if it is caused by WoodMart or not. That is why it is necessary to check without extra plugins and with the default theme.
November 7, 2020 at 10:40 am #239675
IbrahimYParticipantHi there,
These are the results without your theme (Twentey Nineteen is active) and all plugins disabled except woocommerce.
https://gtmetrix.com/reports/lampenmeubels.nl/1UMEYKmI
Your theme keep gives some blocks with your font and other .js
arround 1.2 till 2.2 seconds difference
Please give some advice how we can handle this problem. cause the problem is now from your theme.
thanks in advance.
regards,
IbrahimNovember 7, 2020 at 10:43 am #239676
IbrahimYParticipantthis is after I activate your theme with the info what a provided previous post.
November 7, 2020 at 11:06 am #239682
Artem TemosKeymasterAccording to your test results, your checkout page with default theme is loaded in 3.7 seconds and with WoodMart 4.7 seconds. And it is OK, since when our theme is active you have more content on your page.
November 7, 2020 at 11:40 am #239700
IbrahimYParticipantHi,
You are telling me things I know, that what you say is obvious.
I asked actually where the blocking comes from. I saw in your forum also that you had a discussion like this. An eventually the guy was the one who was right. So please advice what I can do to reduce.
And also this was one time measurement sometimes it is 5.7 with your theme and I am not talking about the server loading time that’s off course not your fault.
Regards
November 7, 2020 at 1:46 pm #239736
Artem TemosKeymasterOK, could you please switch to default WordPress theme and provide your admin access so we can compare the server response time?
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