Home Forums WoodMart support forum Checkout Page Getting Redirected to Homepage

Checkout Page Getting Redirected to Homepage

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #586953

    shawnxign
    Participant

    Dear Woodmart Team,

    I have no idea but my Checkout Page is constantly being redirected to my Homepage.

    1. All my Checkout and Cart Pages are Published and were working.
    2. Woocommerce has been configured correctly and redirects to the checkout page.
    3. Woodmart Theme (Catalog Mode is turned off)

    I have gone ahead to disable all plugins and check for conflicts and could not find any, the checkout page was still redirecting to homepage.

    When i disabled Woodmart Theme and activated default Twenty Twenty Three theme, the checkout page is working and does not redirect. It seems that Woodmart Theme is redirecting or causing this issue. Could you please investigate this at your soonest please?

    #586961

    shawnxign
    Participant

    Here’s more information for you to enter and check the issue.

    thank you

    #587102

    shawnxign
    Participant

    Hi can I get some updates on this please? Thank you!

    #587156

    Hung Pham
    Keymaster

    Hello shawnxign,

    Thanks for reaching to us.

    I’ve fixed your issue. Please check your site again.

    Kind Regards

    #587188

    shawnxign
    Participant

    Dear Hung Pham, the fix is not working.

    the checkout page is still redirecting.

    could you also tell me what the issue is?

    #587191

    shawnxign
    Participant

    Please help this issue has been causing my website issues for 1 day now.

    I need it fixed please. this is Urgent!

    #587239

    Hung Pham
    Keymaster

    Hello shawnxign,

    Everything worked perfectly, please clear cache and try again. You can watch recorded video for better understanding https://go.screenpal.com/watch/cZjVjIVPLvB

    Regards,

Viewing 7 posts - 1 through 7 (of 7 total)