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Checkout page issue

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  • #422598

    Sublife
    Participant

    Please tell me, I made a checkout page. When placing an order, part of the site with the steps to place an order disappeared. Through WPB it is not possible to insert it at the top of the site as it was before.

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    #422764

    Hello,

    Sorry to hear about the inconvenience, can you please share valid WP-ADMIN Login details of your Site in the below listed format on which you are facing the issue so that we can proceed further and check the issue on your Site and assist you accordingly.

    WP-ADMIN URL:
    WP-ADMIN USERNAME:
    WP-ADMIN PASSWORD:

    Best Regards

    #422766

    Sublife
    Participant

    Data provided below

    #422846

    Hello,

    We have checked this concern on your Site actually you had made the Custom Layout under the Dashboard > Layouts for the Checkout page of your Site.

    So, when you create Custom Layout for the Checkout page, you also need to create a Checkout Top Content Layout too then it will appear on the Checkout page: https://ibb.co/MP5YyjH

    Best Regards

    #423023

    Sublife
    Participant

    Thank you very much for your help! You are the best as always!

    #423048

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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